
Our people are vital to achieving our sustainable development goals. Responses to our internal surveys show us that our colleagues are motivated by knowledge of our commitment to sustainable development and that our record in this area is becoming increasingly important to recruitment and retention.
Goal: All our colleagues – especially those with direct responsibility for sustainability – will understand the basics of sustainable development, be internal and external ambassadors for TUI Travel’s activities, and have the capacity to play their part.
Board sponsor: Bill Logan, Group HR Director
| Workstream objective | Performance indicators | Targets for 2008/09 |
| Embed sustainable development into existing learning & development and internal communications strategies at Group, sector and business level. | Results of sector internal surveys (view Engaging our colleagues page) 90% of businesses communicate with colleagues about sustainable development (ref 1) 62% of businesses have formal sustainable development training for at least some colleagues (ref 1) | Share best practice on internal communications and training for sustainable development. Include sustainable development into business inductions (where they exist). Include sustainable development in Groupwide communications channels. |
| Develop and provide support for colleagues with direct responsibility for sustainable development. | 78% of colleagues can call on a specific person in their business with responsibility for sustainable development (ref 1) 5% of businesses have personal objectives for those with direct responsibility for sustainable development (ref 1) | Create network of champions with clear job descriptions and personal objectives where appropriate. |
| Develop and provide sustainable development training for specific Groupwide audiences (senior managers, future leaders and International Management Trainees). | 73% of leaders agree that 'my business acts responsibly on environmental matters' (ref 2) 66% of leaders agree that 'my business acts responsibly in the local communities in which we operate' (ref 2) 50 senior managers have attended our leadership programme, currently in Costa Rica (see above) (ref 3) | Continue with Groupwide leadership programme. Include sustainable development in TUI Horizons training for future leaders. |

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