Involving and empowering our colleagues to take action for sustainability
TUI Travel operates a global portfolio of businesses, employing approximately 50,000 people across the Group. We’re proud of the commitment and dedication of our colleagues in delivering the levels of service and efficiency which make us stand out from our competitors.
Valuing our people
Our aim is to have the most capable and engaged teams achieving optimum business performance and supporting the goals of delivering high performance and creating superior shareholder value. Everyone is valued for their skills and talents and we make every effort to help people achieve their full potential.
Reward and recognition
We aim for a reward strategy that underpins business objectives within Groupwide principles and for these principles to provide a framework for local environments. Recognising and rewarding our people in ways that are attractive and relevant to them is key to performance.
Work environment
We believe that positive people deliver positive results, and this starts with a supportive working environment. All over the world, our local managers take responsibility for creating a positive workplace through communication, coaching and clear performance targets.
Opportunity to develop
Retaining people is critical to our continuing business success. We review skills levels across the Group regularly at Board level, with the aim of retaining and developing individuals who are able to take the business forward. We actively move people to career opportunities across the Group, so we can enhance our mix of innovative, entrepreneurial and management skills.
Leadership capability
We continue to invest in our leadership capability with key Groupwide leadership programmes to build the skills and capability of those with the greatest responsibility for leadership and strategy.
Involvement and communication
It’s important that everyone works towards the same vision and is involved in matters that affect them. We hire people we believe share our passion for our products and serving our customers, communicate regularly in ways that suit our colleagues’ working environment and culture, and listen to what they have to say.
Supporting diversity
Our Code of Conduct (view Embedding page) states clearly the approach we expect at work in operating with integrity, openness, tolerance and, of course, within the national law of the countries in which we operate.
We support diversity in the workplace and do not tolerate discrimination on the basis of nationality, gender, race, skin colour, disability, origin, beliefs, age or sexuality. It is part of working life at TUI Travel to respect different views, individuals’ personal dignity and their personal rights.
The 2008 Leadership Voice survey (see below) confirmed that 80% of our leaders think the management of TUI Travel supports diversity in the workplace. It is our aim to continue to measure perception of diversity so that we continue to improve in this important area.
TUI Travel gender profile
(Source: TUI Travel Financial HFM system, September 2008)
Where appropriate and possible, businesses record details of ethnicity and disability at a local level.
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