Our Performance

Our targets for financial year 2007/08 (1 October 2007 to 30 September 2008) were published in our last report and centred on the development of our Group sustainable development strategy. Download our last report here:

Environment & People Update 2007 (722 Kb PDF - will open in new window) or view Archived Reports 

We made good progress against these targets: although three of them were not completed by the end of the financial year, all of the targets have since been met. The statements of progress below have been assured by Bureau Veritas (view Data & Materiality page for details).

Target 2007/08
 Progress 2007/08
Establish a Group sustainable
development function.
ACHIEVED

In 2007/08 we developed a best practice governance structure, establishing a Group Sustainable Development department and appointing a Board-level Steering Committee and Sector Coordinators for sustainable development (view Governance page for more details).

Develop Groupwide sustainable development strategy and test with key stakeholders.
ACHIEVED
Our focus in 2007/08 was on developing a Groupwide sustainable development strategy in consultation with Sector Coordinators, senior management and key external stakeholders (view Stakeholder Engagement page for details).
Develop sector-specific sustainable development strategies.PARTIALLY
ACHIEVED
The majority of Sector Coordinators developed a sustainable development strategy within 2007/08. Those who did not will develop theirs within 2008/09.
Conduct an internal audit of all Group businesses against sustainable
development indicators.
ACHIEVEDWe conducted the first Group Sustainable Development Survey – which performed the same function as an audit – in April/May 2008 (view Data and Materiality page for details).
Embed sustainable development in
Group values.
ACHIEVEDWe included Responsible Leadership as a Company value in 2007/08, articulating our commitment to sustainable development (view Embedding page for details).
Embed sustainable development content in Group training initiatives.ACHIEVED

We integrated sustainable development principles into the senior management leadership programme in Costa Rica in 2007/08 (view Engaging our colleagues page for details).

The inclusion of Responsible Leadership as a Company value means that all TUI Travel colleagues were asked to actively consider how sustainable development issues affect them (view Embedding page for details).

Facilitate the consideration of
sustainable development issues in business strategy processes.
ACHIEVED

We developed a fact base of sustainable development issues for consideration by the managing directors of all Group businesses when defining their business strategies (view Embedding page for details).

We integrated sustainable development principles into our senior management leadership programme, allowing them to experience sustainable development challenges in a business context (view Our People page for details).

Raise colleague awareness of
sustainability at Group level.
ACHIEVED

Sustainable development was a key topic at the inaugural Group Management Conference in 2008.

We prepared a sustainable development section for Discover, the Groupwide intranet and sustainable development-related news items appear around once a month (view Our People page for details).

Input into Group risk management framework.PARTIALLY
ACHIEVED
We defined key sustainable development risks for TUI Travel, but did not achieve this target within 2007/08 due to the Group schedule for defining risks (view Embedding page for details).
Develop carbon offsetting and supplier sustainability guidelines for Group businesses without existing schemes.ACHIEVED

We developed Group carbon offsetting guidance and communicated it to contacts with responsibility for sustainable development or customer donation schemes through the Sector Coordinators (view Our Customers page for details).

We developed Group guidance on the Travelife Sustainability System (view Destinations page for details) and communicated it to the Sector Coordinators for consideration within their markets.

Develop Group charity policy.PARTIALLY
ACHIEVED
We created a Group charity policy, but this was not achieved within 2007/08 due to our focus on the Group sustainable development strategy (view our Destinations page for details).

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