Welcome to TUI Travel PLC’s first full Sustainable Development Report. The data included covers the financial year 1 October 2007 to 30 September 2008 (referred to throughout this report as 2007/08), except where otherwise stated.

This report was published in July 2009.

Our previous report was an interim update, outlining TUI Travel’s approach to creating a sustainable development strategy. In this report, we aim to provide information on our progress in sustainable development, principally for investors, academics, policy-makers, non-governmental organisations, TUI Travel management and other interested parties.

We rely on each TUI Travel business to communicate sustainable development news to their colleagues and customers in ways that will interest them. The Group’s sustainable development strategy incorporates specific workstreams to help them do this.

We’re keen to hear what you have to say about this update. Please email your views to sustainabledevelopment@tuitravel.com