A&D
Accommodation & Destinations, formerly Online Destination Services

B2B
Business-to-Business

B2C
Business-to-Consumer

Carbon Disclosure Project
An independent organisation that holds a database of corporate climate change information

Carbon offsetting
Carbon offset donations fund the removal of an equivalent amount of carbon dioxide to that emitted, through energy efficiency or renewable energy projects

Child-Protection Code
The Code of Conduct for the Protection of Children from Sexual Exploitation in Travel and Tourism  

CIS
Commonwealth of Independent States

CO₂/RPK
Carbon dioxide emissions per revenue passenger kilometre, a measure of the relative carbon efficiency of aircraft

Core workforce
Total headcount at TUI Travel

Core workforce management
Management levels (TUI Travel Grade H or equivalent and above)

Core workforce executive
GMB and direct reports to GMB

ECPAT
End Child Prostitution, Child Pornography and the Trafficking of Children

EU ETS
European Union Emissions Trading Scheme

Flagship hotel properties
Hotel properties owned or controlled by TUI Travel, or in which we have long-term commercial interests and exclusive branding

FTE
Full-time equivalent

FTSE100
A share index of the 100 most highly capitalised UK companies listed on the London Stock Exchange

FTSE4Good
An index series for socially responsible investment, based on the FTSE100

GDP
Gross Domestic Product

Global Compact
A United Nations initiative to encourage businesses worldwide to adopt sustainable and socially responsible policies 

GMB
Group Management Board

Gold Standard
Best practice methodology and high quality carbon credit label

Greenhouse Gas (GHG) Protocol
An internationally recognised reporting framework for greenhouse gas reporting

Greenwash
When environmental claims are false or over-inflated 

GRI
Global Reporting Initiative 

Group Sustainable Development Survey
Data gathering survey for TUI Travel tour operating businesses

ISO14001
Standard for environmental management systems

LEED
Leadership in Energy and Environmental Design

Leadership Voice
Survey of TUI Travel senior leaders

NGO
Non-governmental organisation

PLC Board
TUI Travel PLC Board of Directors

Sector Coordinator
Coordinator for sustainable development activities in each TUI Travel Sector and/or major geographical region

Scope 1 emissions
Direct greenhouse gas emissions from diesel, gas, kerosene and petrol 

Scope 2 emissions
Indirect greenhouse gas emissions from purchased electricity, heat, cooling or steam 

Scope 3 emissions
Indirect greenhouse gas emissions other than those covered in scope 2, such as business travel by air or emissions from the supply chain 

Stakeholder
Individuals or groups who affect, or are affected by, TUI Travel’s activities

Summer season
May to October

The Group
The TUI Travel PLC Group of companies

Travelife Sustainability System
An industry tool used to audit tourism businesses on social and environmental criteria

TUI AG
TUI Travel’s majority shareholder 

Turnbull Guidance
Best practice guidance on internal control for UK listed companies

UKISD
UK & Ireland Specialist Division

UNEP
United Nations Environment Programme

UNICEF
United Nations International Children's Emergency Fund

UNWTO
United Nations World Tourism Organization

VERs
Verified Emission Reductions

Winter season
November to April

WWF
Formerly the World Wildlife Fund